Welcome to Tarned LLC’s FAQ page. We’ve compiled the most frequently asked questions from our customers during the selection and shopping process to help you find the answers more easily.
I. About Our Products
- What products do you mainly sell?
We offer a variety of women’s clothing items, including shirts, cardigans, denim jackets, and many versatile everyday garments suitable for different seasons and styles.
- What is the fit of the clothing? Is it fitted?
Our products cover various fits, such as loose, regular, and fitted. Please refer to the product details page for specific fit information.
- Is the fabric comfortable? Is it suitable for everyday wear?
We select soft and comfortable fabrics that balance breathability and durability, suitable for daily commutes and casual wear.
- Does the product color match the picture?
We strive to reproduce the true colors, but due to differences in display on different devices, there may be slight color variations. Please refer to the actual product.
II. About Size
- How do I choose the right size? Please refer to the size chart provided on the product page and choose the size according to your height, weight, and clothing preferences.
- Can I exchange it if the size doesn’t fit?
Yes. You can apply for an exchange or refund, provided it meets the return and exchange policy.
III. About Orders
- How to place an order?
Select the items and add them to your cart, fill in your shipping information, and complete the payment.
- Can I modify or cancel my order after placing it?
You can contact customer service to modify or cancel your order before it is shipped; after shipment, it will be processed according to the return procedure.
- Do you support bulk purchases or cooperation?
Yes. For wholesale or cooperation, please contact us via business email.
IV. About Payment
- Which payment methods are supported?
We support major credit cards and third-party payment methods. Please refer to the checkout page for details.
- Is there automatic renewal or subscription?
No. All products are one-time purchases and there are no automatic deductions or subscription fees.
- Is payment secure?
Yes. We protect your payment information using encryption technology and a secure payment platform.
V. About Logistics
- How long does it take to ship?
Orders are usually processed and shipped within 1-3 business days.
- How long does delivery take?
Generally 3-7 business days, depending on the region and logistics situation.
- Is logistics tracking provided?
Yes, a tracking number will be provided after shipment so you can check your order status.
VI. About Returns and Exchanges
- Can I return or exchange items?
Yes. Subject to the return policy, you can apply within the specified time.
- Which items cannot be returned or exchanged?
Generally including:
Worn or used items
Items without tags or missing original packaging
Special offer or clearance items (if marked)
- How to apply for a return?
Please contact customer service and provide your order number and a description of the problem. We will assist you in completing the process.
VII. Styling Tips
- How to style shirts, cardigans, and denim jackets?
Shirts: Pair with dress pants or jeans; suitable for commuting and everyday wear.
Cardigans: Ideal for layering to create a sophisticated look.
Denim Jackets: A versatile piece; pair with dresses or T-shirts and jeans.
Thank you for choosing Tarned LLC. We hope you find your own style here!